Air Travel is a Nightmare. Who's to Blame?

by Adam Felts

A MarketWatch article by AgeLab Director Joseph Coughlin explores how demographic change can disrupt complex organizations and systems - including the airline industry:

"Flight delays, ground stops, and cancellations are all in the news. Travel over the July 4 holiday was described as a flightmare. Who or what is to blame?

The airline industry blames the FAA, the FAA blames the airlines, many cite the lingering effects of the pandemic, some blame technology, others point to extreme weather and smoke from our Canadian cousins to the north, some are even blaming passengers referring to them as “inexperienced travelers.”

While the blame game heats up, nearly everyone is missing what should be obvious. We should blame our shared inability to see and respond to demographic changes that have been reshaping the aviation workforce and traveling public for decades."

Read Dr. Coughlin's thoughts in full here.

  • Share
  • Email
  • Facebook
  • Twitter

Get Involved

Interested in this area of study? See how you can participate in AgeLab research or become a volunteer.


About the Author

Photo of Adam Felts
Adam Felts

Adam Felts is a researcher and writer at the MIT AgeLab. Currently he is involved in research on the experiences of family caregivers and the future of financial advice. He also manages the AgeLab blog and newsletter. He received his Master's in Fine Arts in Creative Writing from Boston University in 2014 and his Master's of Theological Studies from Boston University in 2019.

More From the Blog

2020 OMEGA Summit Brings Together Students, Aging Professionals, Past Scholarship Winners

October 30, 2020

2020 Summer Interns Work on OMEGA, Lifestyle Leaders, C3 Project

August 26, 2020

2021 Spring Speaker Series Begins with Presentation from Dr. Catherine García on Social Determinants of Health

March 23, 2021